FREQUENTLY ASKED QUESTIONS | Mccauly Crossing

McCauly Crossing offers elevated living with features like a sparkling pool and sundeck with grilling stations, a private catch-and-release fishing lake, upgraded 24-hour fitness center, and tennis courts. Indoors, enjoy modern, open-concept floor plans with upgraded kitchens, vaulted ceilings, wood-burning fireplaces, and oversized windows, plus options for private entryways, garages, and spectacular lake views. Nestled in a gated community with lush greenspaces, every detail is designed to provide a secluded neighborhood feel with unmatched comfort and style.

Yes, McCauly Crossing has a 24-hour state-of-the-art fitness facility.

Yes! McCauly Crossing has a recently upgraded, fenced dog park.

McCauly Crossing has a variety of large floor plans in one-, two-, and three-bedroom configurations.

No, McCauly Crossing does not have electric vehicle charging stations.

Yes, McCauly Crossing has parking available for residents.

McCauly Crossing is located at 10135 Crossing Drive, Cincinnati, OH.

McCauly Crossing is located near employers like Belcan LLC, Citigroup, Ethicon Endo-Surgery, Cincinnati Rehabilitation Hospital, The J. Peterman Company, and the Kroger Blue Ash Technology Center.

Cincinnati/Northern Kentucky International Airport (CVG) is about 35 minutes from McCauly Crossing.

Yes, Blue Ash, OH, is a great place to live, known for its excellent schools, safe neighborhoods, and strong sense of community. The area offers abundant parks, a vibrant local dining scene, and amenities like the Blue Ash Recreation Center and Summit Park. With its proximity to Cincinnati and a thriving local business community, Blue Ash combines suburban comfort with urban convenience, making it an ideal choice for families and professionals.

Yes! You can apply online at your convenience.

Yes! You can schedule a tour online at a time that works best for you.

Yes, we conduct a third-party screening that looks at credit history, rental history, and criminal background. The screening does not have specific credit score criteria but does flag items such as recent evictions, bankruptcies, felonies, and monies owed to previous landlords.

Yes, we accept guarantors. Guarantors must also complete an application for residency, undergo screening, and meet our resident qualification criteria.

Security deposits are refundable contingent upon any damage to the apartment home beyond normal wear and tear. Please check your lease agreement for details about our security deposit requirements.

We do run special offers from time to time. Please check the homepage on our website, our Google posts, or contact our team to find out about any current specials.

Yes, we are a pet-friendly apartment community. We require all pets to be registered with our community, and certain pet fees may apply. Please visit our Pet Policy page for more information.

While we are a pet-friendly apartment community and love our resident pets, certain aggressive breeds, including mixed breeds, are restricted. We do not allow the following aggressive breeds/mixes at our communities, including, but not limited to Rottweiler, Chow, Presa Canario, Doberman, Akita, Pit Bulls (Also known as American Staffordshire Terrier, Staffordshire Bull Terrier, or Bull Terrier). We generally welcome any pets you'd find at your local pet store to join you in your home. Any animals that aren't cats or dogs need to stay in a cage or tank. Aquarium tanks over 50 gallons are prohibited, and non-domestic animals are not allowed. Note: Registered service and assistance animals are not subject to the same restrictions under our pet policies.

Yes, you can reach our team anytime to place a routine or emergency service request by calling our 24/7 service hotline. If you call outside of office hours, our on-call service associate will be on hand to address requests that qualify as an emergency.

If you experience excessive noise from a neighbor or outside our community quiet hours, please contact our community team so we can help address your concerns. If you ever feel like a neighbor's safety is at risk, please call 911.

You can make certain changes, like painting walls and hanging wall art, to reflect your personal style while still complementing the rest of your community and protecting your security deposit. Please check your lease agreement or ask our community team about specific decorating policies.

Our lease agreement gives the community team the right to enter a resident's apartment home at any time. However, we try to make residents aware of any scheduled inspections or any need to enter their home at least 24 hours in advance. In the case of an emergency, like a leak, management has the right to enter without advanced notice to prevent further damage to the apartment home or community.

Rent is due on the first of each month.

Visit our new residents' portal on this page to pay your rent.

Yes, please check your lease agreement for more information about our late fee policies.

Yes, our early termination policy is defined in your lease agreement. However, there are some exceptions to this. Please contact our team for more information.

No, we do not permit short-term renting or subletting of any sort in our community. Homestay services such as Airbnb or VRBO are also prohibited.

Yes, we have a 30-day money back guarantee, you can read our policy for more details about this offer.